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Terms & Conditions

Payment

Payment is accepted through Paypal. You can also pay by credit card through Paypal without having to set up an account.

Select "Paypal" at the checkout and follow the instructions. Please pay promptly.

In cases of non-payment the sale will be cancelled after 3 days and the item re-listed.

Credit/debit card and PayPal transaction fees are the responsibility of the buyer. All customs tax and duties are the responsibility of the buyer.

Seller Information

All pieces are described and photographed carefully. NB. The colours within the photos are as close to the original glass art items as possible.

The photos often do not do justice to the colours and tactile nature of fused glass, particularly with the dichroic and iridized glass.

Contact me if you have any questions.

Refunds and Exchanges

These are unique one-off handcrafted items and as such all sales are final. Returns are only accepted if the item was damaged in shipping.

If received damaged, please keep all packaging - take digital pictures and email to me ASAP so a claim can be started.

I will forward further details to you concerning the return of the item.

Shipping

Important: Your purchase will be shipped to the address listed on your Paypal account so please ensure that your address in Paypal is correct.

** Shipping costs will depend on an items weight and size.

Your order will be shipped within 3 working days of receipt of payment and will be shipped via Australia Post using either Express Post or Registered Post-domestic and Air Mail International.

You may wish to add postal insurance for your purchase - please contact me to enquire or request a shipping quote prior to purchase.

All items are carefully enclosed in bubble wrap, taped and secured in additional padding within a strong cardboard packing box,

however if you find there is a problem with your purchase on arrival please contact me within 7 days of receipt to discuss.

If received damaged, please keep all packaging - take digital pictures and email to me ASAP so a claim can be started.

I will forward further details to you concerning the return of the item.

 

 

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