Privacy Policy

 

Last updated: August 2025

At In My Element Glass Design, your privacy is treated with the same care and attention as every piece I create. This policy explains how I collect, use, and protect your personal information when you visit my website or make a purchase.

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1. What Information I Collect

When you interact with my site, I may collect:

• Your name, email, phone number, and shipping/billing address
• Payment details (processed securely via PayPal)
• Products you’ve viewed or added to your cart
• IP address, browser type, and location (for shipping and tax estimates)
• Optional account details like username and password
• Comments or reviews you choose to leave

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2. How Your Information Is Used

I use your information to:

• Process and deliver your orders
• Respond to inquiries, refunds, or custom requests
• Improve the website and product offerings
• Send updates or marketing messages (only if you opt in)
• Comply with legal obligations like tax reporting

I never sell or rent your personal data. Your trust means everything.

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3. Cookies and Tracking

Cookies help my site remember what’s in your cart, which pages you’ve visited, and how to tailor your experience. You can accept or decline cookies in your browser settings. Declining may affect site functionality, but you’ll still be able to browse and shop.

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4. Data Retention

Order details are stored for 7 years to meet tax and accounting requirements. Account information, comments, and reviews are retained unless you request removal.

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5. Sharing Information

I only share necessary data with trusted services:

• Australia Post – for shipping
• PayPal – for secure payment processing
• Google Analytics – for website insights

These providers have their own privacy policies, which you can review for more details.

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6. Security Measures

My website uses SSL encryption to protect your data during transmission. I also use secure hosting and access controls to keep your information safe.

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7. Your Rights

You can:

• Request a copy of your personal data
• Ask for corrections or deletions
• Opt out of marketing communications anytime

Just email me at info@inmyelement.com.au and I’ll respond promptly.

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8. External Links

Sometimes I link to other artists or resources. Once you leave my site, I can’t control how those websites handle your data. Please review their privacy policies separately.

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9. Policy Updates

This policy may be updated occasionally to reflect changes in law or business practices. I recommend checking back from time to time.

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